Unprepared for change.
In light of rapid change and increasing uncertainty in the energy industry, an international electricity and gas utility was concerned that its business strategy may not have properly prepared it for quickly shifting market conditions. The company decided to fortify its strategy to better manage variables in every area of its business—factors ranging from customer demand and regulatory environments to adoption of new technologies.
The power of planning ahead.
After looking at how the industry was developing, DSI worked with the company to create scenarios and accompanying strategic options for each business unit, then helped roll out a corporate-wide process to build consensus and alignment around the overall strategy. Key to this process was creating the strategic “glue” that enabled a shared vision without losing sight of the business unit-specific challenges. The process also resulted in a common framework for anticipating and responding to market and industry changes. Thus, in addition to reducing risk by sizing up new initiatives long before any actual investment and recognizing early warning signs, the utility is now able to better manage expectations of stakeholders, including regulatory bodies and suppliers.